It is often said that our lives and the relationships we build can be forever marked by first impressions. The first day of school. The first solo trip. The first job interview. The first salary. The first child. In my case, a second and a third, all unique and unrepeatable, each experienced for the first time. Every new professional challenge is a fresh start, with many first impressions to be created. With co-workers, but also with customers and partners.